All problems
TMKR-2007
Error
Vendor or customer
License not found
The platform could not find a license record for this session. This usually points to a data issue and needs support.Authentication & licensing•Also known as: LICENSE_NOT_FOUND, license-not-found
Symptoms
API response error_code: LICENSE_NOT_FOUND (HTTP 404).
Causes
The license was deleted after the session started.
A backend data inconsistency.
How to fix it
1
Contact supportReport the license ID (visible in your account) and the time it happened. This requires an admin to investigate the license record.